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Crisis & Emergency

    Results: 21

  • Adult Protective Services (6)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Programs that provide assistance for adults who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.
  • Ambulance Services (1)
    LD-1500.0600

    Ambulance Services

    LD-1500.0600

    Programs that provide ground vehicles which transport acutely ill or injured individuals to health care facilities for treatment or from one health care facility to another for specialized care. Ambulances are equipped and staffed to provide medical care during transit and, in communities where the municipality contracts with the company as their emergency medical service provider, are dispatched when residents contact 911 with a medical emergency, not accessed directly. Depending on the terms of the contract, the ambulance company may be the municipality's primary first responder, may serve in a backup capacity when the city's service is busy or may handle the transport component of the service while the city's paramedic/EMT service functions as the first responder. Ambulance companies may also provide emergency transport for people who want to go somewhere other than where the municipality's emergency medical service is authorized to take them; and offer non-emergency transportation for individuals/institutions that contact them directly, e.g., transportation for patients from one hospital to another, to nursing homes or other special-care centers, on intercity trips and from the hospital to their homes.
  • Child Abuse Hotlines (2)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Children's Protective Services (3)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Community Disaster Education (2)
    TH-1700.2000-150

    Community Disaster Education

    TH-1700.2000-150

    Programs, activities and materials provided by organizations like the American Red Cross and the Federal Emergency Management Agency (FEMA) that educate the public and help individuals and families prepare in advance for a major disaster or large-scale emergency that disrupts the normal functioning of a community. Community disaster education provides general planning and safety information for a variety of risks including fires, floods, earthquakes, hurricanes, tornadoes, heat waves and winter storms; and delineates concrete steps that people can take to inform themselves of the disasters most likely to occur in their area, develop and practice a disaster plan, purchase emergency supplies, secure their property and be ready to work as a team with family members and neighbors when an incident occurs.
  • Crisis Intervention Hotlines/Helplines (1)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Residential Treatment (3)
    RP-1500.1500

    Crisis Residential Treatment

    RP-1500.1500

    Programs that provide a short-term residential alternative to inpatient hospitalization for adults and/or children who are experiencing a mental health crisis and require 24-hour support in a supervised environment to become stabilized, but do not exhibit medical complications that necessitate nursing care.
  • Domestic Violence Hotlines (5)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Shelters (7)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Family Crisis Shelters (7)
    BH-1800.1500-200

    Family Crisis Shelters

    BH-1800.1500-200

    Programs that provide temporary emergency shelter for certain members of or entire families who are involved in or at risk for child abuse or neglect. Such facilities usually provide in-house individual, group and family counseling and the full range of other secondary services that are related to child abuse including referral to appropriate resources.
  • Food Pantries (23)
    BD-1800.2000

    Food Pantries

    BD-1800.2000

    Programs that acquire food products through donations, canned food drives, food bank programs or direct purchase and distribute the food to people who are in emergency situations. Some pantries deliver food to people whose disabilities or illnesses make it difficult for them to leave home.
  • General Crisis Intervention Hotlines (4)
    RP-1500.1400-250

    General Crisis Intervention Hotlines

    RP-1500.1400-250

    Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing people with particular types of problems such as domestic violence or child abuse. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Mental Health Hotlines (9)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Perinatal/Postpartum Depression Counseling (3)
    RP-1400.8000-655

    Perinatal/Postpartum Depression Counseling

    RP-1400.8000-655

    Programs that provide emotional support, information and guidance in a variety of settings for women who have symptoms of depression following delivery of a child which may include feelings of sadness and inadequacy, lack of feeling for the baby, overconcern for the baby, crying for no reason, inability to concentrate, changes in sleeping patterns, numbness, anger, anxiety, exaggerated highs and lows and thoughts of suicide.
  • Personal Alarm Systems (1)
    PH-1800.6260

    Personal Alarm Systems

    PH-1800.6260

    Programs that provide electronic equipment which connects frail elderly individuals, people who have disabilities or people at risk of violence from an ex-partner with the police, participating hospitals, paramedics or other sources of emergency assistance.
  • Red Cross Disaster Service Centers (2)
    TH-2900.1800-700

    Red Cross Disaster Service Centers

    TH-2900.1800-700

    Centers opened by trained Red Cross volunteers to assist people who have sustained damage in a major disaster or large-scale emergency that disrupts the normal functioning of a community. Disaster victims meet with caseworkers who assess their needs and supply clothing, rent assistance, beds and bedding, necessary furniture, cooking and eating utensils, occupational supplies, prescription medication, small appliances and other necessities.
  • Runaway/Homeless Youth Helplines (3)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Hotlines (4)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Suicide Counseling (1)
    RP-1400.8000-825

    Suicide Counseling

    RP-1400.8000-825

    Programs that provide in-person individual, conjoint, family or group treatment for people who are experiencing an emotional crisis and are attempting to cope by threatening or attempting self-destruction; or for people who have experienced these feelings, made such threats or attempted to fatally harm themselves either on one occasion or repeatedly; and/or for the families and significant others of these people.
  • Suicide Prevention Hotlines (8)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Suicide Prevention Programs (4)
    RR-5150.5000-800

    Suicide Prevention Programs

    RR-5150.5000-800

    Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.
 
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